Welcome to Kindred Home Care. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit kindredhomecare.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect personally identifiable information (“Personal Information”) that you voluntarily provide to us when you:
- Request information regarding our services
- Request information regarding employment
- Fill out a form
- Contact us by phone or email
- Participate in our services
This may include:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
- Details pertaining to care services required
Personal Health Information may also be collected to determine client care needs. This information may include:
- Health and medical history
- Conditions and treatment plans
- Physical attributes
- Personality attributes
- Environmental conditions
- Support systems
- Other pertinent details to facilitate care services
We may also collect non-personal information about you automatically when you interact with our website. This may include:
- IP address
- Browser type
- Operating system
- Pages visited
- Time and date of visit
- Referring site
How We Use Your Information
We may use the information we collect from you for the following purposes:
- To comply with legal obligations
- To personalize user experience
- To improve our website
- To process transactions
- To respond to inquiries and customer service requests
- To schedule and deliver care services
- To contact you about your care needs and to provide support related to your request
- To send follow-up emails, updates, and resources to help you explore home care services
Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following cases:
- To trusted third-party service providers who assist us in operating our website or conducting our business
- When required by law or to protect our rights
- With your consent
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us recognize you and remember your preferences.
You can choose to disable cookies through your browser settings, but some features of the site may not function properly.
Data Security
We use reasonable administrative, technical, and physical security measures to protect your personal information. Despite these efforts, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Data Rights
Depending on your location, you may have the following rights:
- Access to your personal data
- Recertification of incorrect data
- Deletion of your data (“Right to be forgotten”)
- Restriction or objection to processing
- Data portability
To exercise any of these rights, please contact us at privacy@kindredhomecare.com
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will delete it promptly.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
Contact Us
Kindred Home Care has appointed a Privacy Officer responsible for ensuring compliance with PIPEDA and PHIPPA.
If you have any questions about this Privacy Policy, would like to submit a request for use of your information to be terminated, or to be removed from marketing communications, please contact us at:
Kindred Home Care
