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Moncton
Fredericton
Saint John
NB North
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Toronto
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Frequently Asked Questions
Why should I choose Kindred over another company?
At Kindred, we’re local, compassionate, and committed to helping you live well at home. We take the time to understand your needs, match you with the right caregiver, and stay in close touch to make sure everything runs smoothly.
What qualifications or training do your caregivers have?
Our caregivers are carefully screened, trained, and supported by our professional team. Caregivers have certifications in home support or personal support work, and all receive ongoing training to ensure the highest standard of care.
How much does care cost, and can any of it be covered by health insurance?
Costs depend on the type and length of care, but we’ll provide a clear estimate up front. Our team can also guide you through available funding and coverage options to help make care more affordable.
How long can visits be and do you offer overnight care?
Visits can be as short or as long as you need - from a quick check-in to full-day or overnight support. We build flexible schedules around your lifestyle and level of care.
What happens if my scheduled caregiver can’t make it?
If your caregiver is unavailable, we’ll immediately arrange a qualified replacement so there’s no interruption in your care. You’ll always be informed and supported by our coordination team.
How do you match caregivers to clients?
We match based on skills, experience, and personality fit. Before care begins, we take the time to understand your preferences and routines so we can find someone who feels like the right fit for you or your loved one.
What Families Say
"The visits from [my caregiver] Claudia are exactly what I need to keep living in my home for as long as I’ll be able,"
"It’s with the ability to live at home and have access to this service that I feel like I have all my freedom,"
"I live like a prince in my own home,"
